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How to read payment statuses within Occupancy Dashboard

The Occupancy Dashboard allows you to view reservations based on their payment status, making it easier to monitor outstanding balances and payment activity.

Using the Payment Status Filter

To filter reservations by payment status:

  1. Open the Occupancy Dashboard.
  2. Click the filter in the top-right corner of the dashboard.
  3. Select the payment status you would like to view.

The dashboard will update to show reservations matching the selected status.

Payment Statuses

  • Paid in full – Shown as fully filled. The reservation has been fully paid and no outstanding balance remains.
  • Partially paid – Shown as partially filled. Part of the reservation amount has been paid, but an outstanding balance remains.
  • Unpaid – Shown as unfilled with an exclamation mark. No payment has been received for the reservation.
  • Payment in progress – Shown in orange with a loading symbol. A payment has been initiated but has not yet been completed or confirmed.

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Additional Information

Payment status filtering is available alongside the existing colour-coded booking view. This allows you to switch between operational and payment-focused views depending on your needs, helping you quickly identify reservations that may require follow-up.