How to set up segments?

Watch our video:

Or read the article:

1. Create a segment

Go to the Segmentation section and click “Create segment”.

2. Basic information

Name*

Give your segment a clear name.
Examples:

Padel Members
League Players
Corporate Clients

Discount type*

Choose one of the following:

Voucher → Players must enter a code
Discount → Automatically applied (no code required)

Description

Optional, but recommended.
Explain what this segment is for.
Example: Players who are part of the weekly padel competition

Image

Upload an image to visually represent the segment (optional).
Useful if segments are shown in the front-end or app.

3. Link a discount

Voucher*

Select the discount (voucher) you created earlier.

👉 This is the key connection:

The segment determines WHO gets access
The discount determines WHAT benefit they receive

💡 Example:

Segment: Padel Members
Voucher: MEMBER20 (20% discount)

Unique code mode

Enabled → Each code can only be used once
Disabled → Codes can be reused (depending on usage limits)

4. Booking behavior

Book days in advance

Limit how far in advance users in this segment can book.

Examples:

7 days → standard users
14 days → premium members

5. Pricing model

Charge*

Choose how users are charged:

One-off → Single payment (e.g. event or temporary access)
Monthly (recurring) → Subscription-style access

Price*

Set the price for joining this segment.

Examples:

€0 → Free segment (e.g. promo group)
€10/month → Membership
€25 → Tournament entry

6. Validity period

Start date*

When the segment becomes active.

End date*

When the segment expires.

💡 Useful for:

Seasonal memberships
Events or tournaments

7. Visibility

Visible

Yes → Users can see and join this segment
No → Hidden (only assign manually or via admin)

8. Final step

Click “Create segment” to save.

9. Group bookings

Apply to groups

Enable for doubles or group bookings
Recommended for padel, as most bookings are group-based