---
title: How credits work
description: Credits in bookaball represent monetary value. They are not linked to a fixed number of minutes or a fixed booking duration.
---

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1. [bookaball](https://knowledge-base.bookaball.com/en?hsLang=en)
2. [Credits](https://knowledge-base.bookaball.com/en/credits?hsLang=en)

August 21, 2026

# How credits work

## Credits in bookaball represent monetary value. They are not linked to a fixed number of minutes or a fixed booking duration.

**Credit value**

- 1 credit equals €1.
- For example, a balance of 30 credits represents €30 of value.

**Using credits for bookings**

- When credits are available on a player account, they can be used as value toward an eligible booking or purchase.
- The number of credits used depends on the price of the booking or product, not on the duration alone.

**Example**

- A court booking costs €24. If the booking can be paid with credits, 24 credits represent the same value as €24.
- This means that 1 credit does not equal 30 minutes, one hour or any other fixed amount of playing time.

**Credits and cancellations**

- When an administrator cancels a booking, the administrator can choose whether the credits used for the booking should be returned to the player.

| **Good to know** Think of credits as euros stored on the player account: 1 credit = €1. |
| --- |

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